Ask the Expert is a monthly webinar with guest experts providing information on a variety of topics specifically targeting hospital hospitality house issues.  This video session is part ‘presentation’ and part question & answer.  Members have exclusive access to the recording archive.


Previous topics have included:

  • Strategic Planning
  • Volunteer Recruitment, Retention
  • Growth, Expansions, and Feasibility Studies
  • Capital Campaigns
  • Compassion Fatigue, Death and Dying
  • Social Media
  • Hospital Referrals 
  • Emotional Comfort of your Guests
  • Accounting Essentials
  • Emergency Preparedness
  • Leadership
  • Legal Issues
  • Infection Control, Lice, Bed Bugs, Pest Control
  • Security
  • Working with your Board of Directors
  • Guest Services: managing difficult conversations