History of HHN
Healthcare Hospitality Network from the Beginning
A 25-member steering committee met at the Hospital Hospitality House of Saginaw in Saginaw, Michigan. With a start-up grant of $15,000 from the Wickson-Link Foundation, the National Association of Hospital Hospitality Houses took shape. The first offices were located in the basement of the HHH of Saginaw.
The association created a membership organization with the goal of assisting the existing Hospitality Houses with networking services and developing resources to aid in their operational needs. The other focus of the new association was finding ways to work with communities across the United States in the development of more HHH programs.
Bylaws, articles of incorporation created and elected first officers. First newsletter and directory published.
“House Notes”, a membership newsletter created.
Strategic plan introduced.
Hired first staff person to administer NAHHH and first computer donated to manage membership.
Salary survey conducted for members.
NAHHH is included as a resource in a book written by Roslynn Carter about caregivers.
The first course in hospitality began at conference. Created affiliate membership
First Hospital Hospitality House Week established with input from the American Cancer Society.
Ronald McDonald Houses began to join NAHHH.
American Cancer Society collaborated with NAHHH to produce new HHH directory. First website launched.
Conference canceled in Scottsdale, AZ, because of the 9/11 tragedy and rescheduled for November.
Members received first mebership plaques.
NAHHH held the Annual Conference in Chapel Hill, NC, hosted by the SECU Family House at UNC Hospitals, and celebrated the 25th Anniversary of the association.
The association's name changed from National Association of Healthcare Hospitality Houses (NAHHH) to Healthcare Hospitality Network, Inc. (HHN).
HHN signed the first AMC contract with Nonprofit Resources, LLC, a company based in Rapid City, SD, for staffing and operations.
COVID-19 pandemic impacted all our members, with many closing doors temporarily for the first time. The planned conference in San Antonio was canceled and the first Virtual Annual Conference was held.
Offered first Virtual Round Table Session in December.
The new website was launched that allows for more interaction among members and efficiency in operations. Affiliate member category and benefits were changed under a new Supporting Partner member category.